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 Are
you using the latest software version? We find most software
issues are fixed
by downloading the latest version of the Memory-Map software.
From
the Memory-Map toolbar click Web > Check for Updates… then simply
follow
the on-line instructions to remain up to date. |
 A
thorough getting started guide and detailed manual can be found in the
help files once Memory-Map has been installed. Please refer to this
and its included FAQ's first.
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* Memory-Map products sold
in New Zealand come with the Discoverer license. If you
wish at any time to upgrade your license to Navigator or
Professional
click
here. You will be redirected to the US site which also has
secure credit card facilities.
See
here for the additional features available.
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Upgrade pricing:
Discoverer
> Navigator : US$49.95
Navigator > Pro : US$125.05
Discoverer > Pro :
US$175.00
 |
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If this doesn't answer your question check
out our live
forum at forum.memory-map.co.nz, which includes frequently asked questions
and the ability to post your own questions - which are generally
answered by one of our local and international technicians within
hours.
Alternatively, email
us at
support@memory-map.co.nz or even better fill out our
support request form here. We will endeavour to answer your query
within 1-2 business days. You can also call us on 0900 MEMORY
(0900 63667) for direct assistance between 8am & 5pm (New
Zealand time) Monday-Friday excluding public holidays. Phone calls cost
$2.50 for the first minute and $0.50 per minute thereafter excluding GST, so please ask the bill-payer before calling.
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